Privacy Policy

At SoMakoo Digital Marketing Agency, based in Atlanta, USA, we are committed to protecting the privacy of our clients and users. Our privacy policy outlines how we collect, use, store, and protect personal information. We only collect necessary data to provide and improve our services. Personal information is used strictly for the purposes it was collected, such as enhancing user experience, marketing campaigns, and client communication. We implement industry-standard security measures to safeguard your data and ensure compliance with applicable laws. We do not share personal information with third parties without your consent unless required by law. You have the right to access, update, or request the deletion of your personal information at any time. Our policy is subject to change, and we will notify you of any significant updates.

About Us

SoMakoo Digital Marketing Agency is a specialized firm offering comprehensive digital marketing solutions from start to finish. Our team of professionals is dedicated to supporting our clients by providing tailored marketing strategies that drive growth and enhance visibility. We primarily focus on empowering small and medium-sized businesses, helping them reach their full potential through effective and innovative digital marketing practices.

Privacy for Customers

This section pertains to the Personal Information we collect and process from our customers or potential customers in the course of providing our services. It includes details about how we handle data gathered through the various features and offerings within our services. Our commitment is to ensure that your information is used responsibly and in accordance with applicable privacy laws, safeguarding your privacy while delivering the best possible service.

Information We Collect

As a digital marketing agency, we collect specific types of Personal Information necessary to deliver our services effectively. This includes:

Contact Information: Name, email address, phone number, and business address, which are essential for communication and account management.
Business Information: Details about your business, such as industry, company size, target audience, and marketing objectives, to tailor our services to your needs
Website and Social Media Data: Information related to your website and social media platforms, including URLs, traffic analytics, engagement metrics, and performance data, which help us develop and optimize your marketing strategies.
Marketing Preferences: Data on your preferred marketing channels, content types, and campaign goals, allowing us to customize our approach to suit your business objectives.
Payment Information: Financial details, such as credit card information or billing addresses, needed to process payments for our services.
User Interaction Data: Information collected through your interactions with our services, including website visits, email responses, and engagement with our marketing materials. This helps us improve our service offerings and customer experience.
Third-Party Data: Information obtained from third-party sources, such as social media platforms, analytics tools, and public databases, which we use to enhance our marketing strategies and deliver more relevant content to you
Compliance and Legal Information: Information necessary for legal and regulatory compliance, including records of consents, agreements, and communications.

We collect this information to provide you with personalized and effective digital marketing solutions, ensuring your business achieves the best possible results.

Information You provide to use.

You (or your organization) may provide certain Personal Information to us when you sign up as a client with SoMa Digital Marketing Agency and use our services, consult with our team, send us an email, or communicate with us in any other way. This information may include the following:

Business Contact Information: This includes details such as your organization’s name, location, phone number, email address, and country, which
Business Contact Information: This includes details such as your organization’s name, location, phone number, email address, and country, which are essential for maintaining our professional relationship and managing your account.
Marketing Information: Information related to your marketing preferences, such as the types of content you wish to receive and your preferred communication channels, allowing us to tailor our services to your specific needs.
Troubleshooting and Support Data: Data provided by you or collected by us in connection with support queries. This may include contact information, authentication data, the content of your chats and other communications with our team, and details about the products or services you are using that relate to your inquiry
Payment Information: This includes billing details, such as your billing address, which we use to process payments for our services.

This information is crucial for us to deliver personalized services, manage our interactions with you, and provide the necessary support to ensure your satisfaction with our offerings.

II) Information We Collect Automatically

When you use SoMa Digital Marketing Agency's services, we may automatically collect or receive certain information about your device and how you interact with our services (collectively referred to as “Services Usage Data”). In some jurisdictions, including countries in the European Economic Area (EEA), this information is considered Personal Information under applicable data protection laws. We, along with our third-party partners, utilize cookies and other tracking technologies to collect this information, which may include:

Device Information: Data about the device you use to access our services, such as the device type, operating system, browser type, IP address, and device identifiers. This helps us optimize our services for different devices and troubleshoot issues.
Usage Data: Information about how you use our services, including pages visited, time spent on our site, clicks, scrolls, and other interactions. This data helps us understand user behavior and improve the overall experience.
Location Data: Depending on your device settings, we may collect information about your approximate location, which helps us provide region-specific content and services.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to gather information about your interaction with our services. This data helps us enhance user experience, track the effectiveness of our marketing campaigns, and provide personalized content.

This automatically collected information is used to analyze trends, administer the services, track users' movements around the website, and gather demographic information about our user base as a whole. It allows us to continuously improve our services and provide a more customized experience for our clients.

How We Use Your Information

We use the information we collect for the following purposes:

Providing and Managing Services: To deliver, manage, and improve our digital marketing services, tailored to your business needs.
Personalization: To personalize your experience with our services, including delivering customized content, targeted marketing campaigns, and personalized communication.
Communication: To communicate with you about your account, transactions, and updates to our services. This includes sending service-related emails, newsletters, and promotional materials based on your preferences.
Payment Processing: To process payments for our services, manage billing, and handle related financial transactions.
Support and Troubleshooting: To provide customer support, address inquiries, and resolve issues related to our services.
Analytics and Improvement: To analyze usage data, monitor performance, and improve the functionality and quality of our services.
Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.
Security: To detect, prevent, and address security issues, fraud, and other harmful activities.

IV) How We Share Your Information

We may share your Personal Information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, analytics providers, and hosting services. These partners are bound by confidentiality agreements and are only allowed to use your information for specific purposes related to our services
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity
Legal Requirements: We may disclose
Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, and protect our legal rights.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

V) Data Security

We take the security of your Personal Information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption protocols to protect data during transmission and storage.
Access Controls: We limit access to your Personal Information to authorized personnel only, based on their roles and responsibilities.
Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Despite these measures, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

VI) Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the information and the context in which it was collected. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

VII) Your Rights

Depending on your jurisdiction, you may have the following rights concerning your Personal Information:

Access: You have the right to request access to the Personal Information we hold about you.
Correction: You may request that we correct any inaccuracies in your Personal Information.
Deletion: You have the right to request the deletion of your Personal Information, subject to certain legal obligations.
Restriction: You may request that we restrict the processing of your Personal Information in certain circumstances.

VIII) Data Transfers

We may transfer your Personal Information to countries outside of your jurisdiction, including the United States. These countries may have different data protection laws than your country. If we transfer your Personal Information to another country, we will take appropriate measures to protect your data, such as implementing contractual safeguards or relying on approved data transfer mechanisms.

IX) Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children. If you believe we have collected Personal Information from a child, please contact us immediately, and we will take steps to delete it.

X) Your Choices

You have certain choices regarding the collection, use, and sharing of your Personal Information:

Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly.
Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings or by using our cookie management tools, if available. Please note that disabling cookies may affect your user experience and prevent certain features from functioning properly.

XI. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by contacting you directly.

XII. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: admin@somakoo.com

Privacy for Website Visitors

This section outlines how we collect and use information from visitors to our website who are not our clients. We respect the privacy of website visitors and collect only essential data to enhance their experience.

1. Information We Collect

We may collect the following information about website visitors:

Device and Browser Information: This includes information about the device, operating system, and browser used to access our website.
Website Usage Data: We may
Website Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on our site, and clicks.
Location Data: Depending on your device settings, we may collect information about your approximate location.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your interaction with our website.

2. How We Use Your Information

We use the information we collect from website visitors for the following purposes:

Website Analytics: To analyze website usage and improve the user experience.
Personalization: To provide personalized content and recommendations based on your interests and preferences.
Marketing: To deliver targeted marketing campaigns and promotions.
Security: To detect and prevent security threats and fraudulent activities.

3. Data Sharing

We may share your information with third-party service providers who assist us in operating our website and providing services to you. These partners are bound by confidentiality agreements and are only allowed to use your information for specific purposes related to our services.

4. Data Security

We take the security of your information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your information:

Access: You have the right to request access to the information we hold about you.
Correction: You may request that we correct any inaccuracies in your information.
Deletion: You have the right to request the deletion of your information, subject to certain legal obligations.
Restriction: You may request that we restrict the processing of your information in certain circumstances.

California Privacy Rights

California residents have the right to request certain information from us, including:

A list of the categories of personal information we have collected about you.
A list of the categories of sources from which we have collected personal information about you.
A list of the categories of third parties with whom we have shared personal information about you.
A copy of the specific pieces of personal information we have collected about you.

To exercise your California privacy rights, please contact us at: admin@somakoo.com

European Union (EU) Data Protection

We comply with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws. If you are an EU resident, you have the right to:

Request access to your personal data.
Request rectification of your personal data.
Request erasure of your personal data.
Object to the processing of your personal data.
Request restriction of processing your personal data.
Request data portability.

To exercise your EU data protection rights, please contact us at: admin@somakoo.com

International Transfers

We may transfer your personal data to countries outside the EU/EEA. We will take appropriate measures to ensure that your personal data is protected and that the transfer is lawful.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by contacting you directly.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at: admin@somakoo.com

Effective Date

This privacy policy is effective as of [Effective Date] and will remain in effect until it is updated or replaced.

Acceptance of Terms

By using our website, services, or providing personal information to us, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.

Changes to This Privacy Policy

We reserve the right to modify or update this privacy policy at any time without prior notice. Your continued use of our website, services, or provision of personal information to us after the effective date of any changes will constitute your acceptance of the revised privacy policy.

Governing Law

This privacy policy shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or related to this privacy policy shall be resolved through [Dispute Resolution Process].

Entire Agreement

This privacy policy constitutes the entire agreement between you and us regarding the collection, use, and disclosure of personal information. It supersedes all prior or contemporaneous agreements, whether written or oral.

Waiver

No waiver of any provision of this privacy policy shall be effective unless in writing and signed by us. Our failure to enforce any provision of this privacy policy shall not constitute a waiver of such provision.

Severability

If any provision of this privacy policy is held to be invalid or unenforceable, such provision shall be severed from the remainder of this privacy policy, and the remaining provisions shall remain in full force and effect.

Contact Information

Policy

If you have any questions or concerns about this privacy , please contact us at: admin@somakoo.com